Company Profile

The Patron Services Associate is a front-line ambassador for San Diego Opera, serving as the primary point of contact for guests, and delivering exceptional customer experiences throughout the purchasing and attendance journey. This role is responsible for selling tickets and subscriptions, staffing the Patron Services tent during performances, and ensuring seamless customer service reflecting San Diego Opera s commitment to excellence. As a vital member of the patron services team, the Associate ...

The Patron Services Manager is a key customer-facing role, delivering outstanding service to existing and potential patrons and donors throughout their ticketing journey. The position engages with internal and external stakeholders, ticket buyers, donors and board members demonstrating a strong commitment to cultivating a deeper connection between audience members and the Opera. Reporting to the Director of Marketing and Communications, the role oversees the ticket office, manages the Tessitura ...